Order Information

  • How To Order
  • Simply fill out the online quote and submit it. We will contact you within 1 business day to go over all the details on your order. This will allow us to make sure we get all the details of your special event.

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  • Phone/Email Order
  • Our staff is here to assist client via phone Monday-Friday 9:00am until 7:00pm. You may leave a message on our voicemail at any time. Orders and inquiries are welcomed by phone and email.
  • Cancellations
  • Please be aware that once we reserve an order, other orders are turned away to keep our commitment to you. Any invested deposit will be non-refundable.
  • Lost/Damaged Linens
  • All linen rentals are expected to be returned in the same quantity and condition as they are received. (I.E tears, rips, holes, wax stains, or permanent stains are not normal wear and tear) Replacement cost will apply to any linen returned rendered unusable. All linen is triple counted by our staff upon return to out warehouse and our count is determined to be final. If there are any missing or damaged linens your credit card will be charged full replacement value per item.
  • Linen Returns
  • All linens are to be returned per your contract instructions. All linens should be free of food particles and moisture. Damp linens will result in mildew and therefore will incur a replacement cost.
  • Payment Methods
  • We accept Visa, Mastercard, checks, certified checks, money orders and cash. We do not take personal checks less that 21 day away from the event. Any check that is returned will incur additional bank fees. We have the right to cancel your order if your check is returned to us for any reason